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Position Description
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Community / Home / Support / Respite / Personal Carer
To be known as Personal Carer
As at March 2009
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| Our Values
At Care Beyond Measure Pty Ltd, we subscribe to The United Nations Principles for Older Persons.
We value our clients the right to:
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Independence |
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Participation |
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Care |
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Self Fulfillment |
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Dignity |
In order to deliver our Care Beyond Measure we will be:
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Athletic – as in we are on the ball, energetic, prompt, available |
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Simple – as in not complicated, easy to follow and to understand |
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Clean – as in well presented, not cluttered |
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Comforting – as in empathic, good listener |
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Trustworthy – as in safe, can be counted on, integrity |
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Old fashioned – as in old fashion service, phone answered by people not machine |
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Competent – as in accredited, professional, know our stuff |
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Helpful – as in customer service oriented, good listeners |
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Feminine – as in warm, caring, patient and nurturing |
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Friendly – as in friendly but not familiar, service with a smile |
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| Your personal information will not be released unless the law requires or permits it or your permission is given. We provide a secure environment and a reliable system |
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Position Objectives
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Assist with a range of basic personal care and respite tasks for frail older people, who may be living alone or in constant care of relatives or significant others
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Provide a range of personal care and domestic assistance tasks families who have the constant care responsibilities for a dependant child or adult, with a disability
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Provide respite opportunities to relieve regular care(s)
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Key Responsibilities
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Personal / Home Care
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Undertake a range of cleaning tasks to respond to client or carer
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Undertake a range of personal assistance tasks, and other associated activities as determined by the assessed Service Plan, to assist the clients and/or family unit with daily living requirements
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Assist the clients, as determined by the assessed Service Plan, with household/environmental tasks which are prioritized in relation to the personal care and support functions
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Provide a range of Personal Care tasks based on assessed needs as determined by the assessed Service Plan, which enables the clients to maintain their desired standards of personal care and hygiene
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Assist bathing, sponging or showering of clients
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Assist with toileting
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Assist with mobility such as getting out of bed, transferring to a commode or wheelchair
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Assist client with self monitoring of medication
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Assist with the development of prescribed exercise groups
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Maintain a safe, hygienic living environment
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Assist with meal, snack preparation based on nutritional requirements
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Undertake shopping, banking, and correspondence as required
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Escort with authority and where practicable, (for example to school, doctor, bus service, shopping or leisure activity)
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Ensure assistance to clients, as determined by the assessed Service Plan, through social support and monitoring which enhances family and community interaction
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Encourage and promote client’s independence and coping mechanisms
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Monitor client service needs and ensure any changes are reported immediately
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Assist with reading and recreational activities appropriate to the client’s preferences
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Respite Care / Stay-Over / Support Services
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Provide a break for primary carers from their caring responsibilities by caring for their family member |
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Provide Home Help and Personal Care Services during respite and sleep-over period. Provide High needs attendant care for people with challenging behaviours and/or an intellectual or acquired disability |
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Provide Social support - An individualized activity such as an outing to the theatre, sporting event |
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Provide Overnight respite |
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Code of Conduct
All employees have a responsibility to act in accordance with the Code of Conduct.
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Occupational Health and Safety |
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Create, maintain and foster a safe work environment at all times |
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Follow safe work practices, procedures, instructions and rules at all times |
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Perform all duties in a manner that ensures personal health and safety, and that of others in the workplace and the general public |
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Report all hazards or incidents that can cause harm or that represent a threat to safety |
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Ensure compliance with the provisions of the Occupational Health and Safety Regulations at all times |
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Follow up on hazard corrective actions |
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| Organisational Relationships
Reports to:
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Care Coordinator |
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Manager |
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Internal Liaisons |
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Other Team and Staff Members |
External Liaisons
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Family Members |
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Food Service Volunteers |
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Judgement and Decision Making
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The nature of this role is within clearly defined procedures with problem solving applied according to previously learned practices |
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Guidance and advice is available to reinforce learned practices |
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Implementation of emergency procedures may be required under supervisory direction |
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Key Selection Criteria
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Specialist Skills and Knowledge
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Specific skills and knowledge required to carry out the duties and functions of the position |
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Training, qualifications and significant skills gained in the aged and disability field (essential) |
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Awareness and support of the philosophies of healthy ageing and independent living |
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Ability to prioritize time and organize work according to directed tasks |
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Demonstrated ability to maintain confidentiality and privacy |
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Observation and reporting skills |
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Flexibility and compatibility in providing non judgmental support to meet a wide range of assessed needs |
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Ability to undertake repetitious, physically demanding tasks |
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Willingness to undertake further training in the field |
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Basic administrative skills in completion of time sheets and travel records |
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A willingness to work towards continuous improvement as defined in the Company Quality Assurance system |
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Interpersonal Skills
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Ability to communicate effectively and empathically with service consumers |
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Ability to work without direct supervision, but within directed framework |
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Ability to cooperate and communicate with the Coordinator, and other staff |
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Willingness to undertake training programs |
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Qualifications and Experience
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Certificate III in Home and Community Care and /or Certificate IV in Disability (or equivalent qualification) |
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Basic understanding of first aid procedures, with completion of HLTFA301A |
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Apply first aid |
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Current Victorian Driver’s License, a reliable car, car insurance and a telephone are necessary |
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Consent to Check and Release Police Record |
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Working with Children Card |
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The ability to speak a language other than English is desirable |
Privacy Policy
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